Custovox AI customer sentiment analysis MCP server
Listen deeper. Act faster.
NLP-powered MCP servers for business teams. Detect emotions, escalation risks and churn signals from customer calls, reviews, tickets and images.
Built for retail, e-commerce, SaaS and marketing agencies.
CustoVox.ai turns customer conversations into actionable business intelligence — using the same AI models used by Google, Amazon, Meta, Uber and Airbnb. Now accessible to any business.
Validated on 83,724 real customer conversations. Academic research — LUMEN Lab / IAE Lille.
| Server | Description | Status |
|---|---|---|
custovox-sentiment | Multilingual sentiment (EN/FR/DE/ES/PT-BR) | Coming soon |
custovox-emotion | 6-emotion detection from customer text | Coming soon |
custovox-ticket-scorer | Priority + sentiment for support tickets | Coming soon |
custovox-review-analyzer | NLP analysis of Google, G2 & Trustpilot | Coming soon |
custovox-churn-signal | Churn risk from conversation sequences | Coming soon |
custovox-visual | Image analysis for hospitality & retail | Coming soon |
custovox-peace | PEACE™ Escalation Detection 0-100 | Proprietary |
English · Français · Deutsch · Español · Português (BR)
Native models — no translation needed.
Score = Emotion x 0.45 + Intention x 0.40 + Sentiment x 0.15
Validated on 83,724 conversations. R2=0.848.
Powered by transformers. MIT License.
Source-derived launch command. Check the maintainer’s required arguments and credentials before running:
uvx custovox-sentimentMerge this template into ~/Library/Application Support/Claude/claude_desktop_config.json. Keep existing servers. Add any arguments, credentials, and permissions required by the maintainer; this template has not been install-tested.
{
"mcpServers": {
"io-github-jeremdecustovox-custovox-sentiment": {
"command": "uvx",
"args": [
"custovox-sentiment"
]
}
}
}Restart Claude Desktop completely for changes to take effect. Confirm the server appears connected in the client’s tool list, then try a read-only example from its documentation.
Claude Desktop setup referencecustovox-sentimentpypiio.github.jeremdecustovox/custovox-sentiment works with any MCP-compatible client. Copy the config snippet from the Configuration section above and add it to the file shown for your client, then restart the application.
~/Library/Application Support/Claude/claude_desktop_config.jsonRestart Claude Desktop completely for changes to take effect.~/.cursor/mcp.jsonRestart Cursor for changes to take effect..vscode/mcp.jsonReload VS Code window for changes to take effect.~/.codeium/windsurf/mcp_config.jsonRestart Windsurf for changes to take effect..mcp.jsonSave at the project root, then start Claude Code in that project and review the MCP server approval prompt. Keep real credentials out of shared files.